Dear dentist, I am writing to you because I am very dissatisfied. In a short time I have already changed two dentures, and a third replacement is supposedly to follow, because I also have problems with the second denture. I will describe the events in order:
In September 2010 my dentist extracted my upper teeth because of periodontal disease, and within two weeks they made me a complete upper denture. I had already had the lower denture, which is partial because I have five of my own teeth, for six years; it was fine and therefore nothing needed to be done to it. I of course paid for the upper denture, but I was not satisfied.
Because I had major problems with the new upper denture, in January 2011 my dentist replaced the lower denture as well, saying that in this way it would be better coordinated with the upper denture. Of course I paid for it. Since I was again dissatisfied, because the lower denture seemed to sink somewhere, the upper one moved, and I did not have a proper bite, I returned for an examination in June. The dentist told me that in August both dentures would have to be made again, the upper and the lower. She claimed that my jaws were to blame and that I would have to pay again.
Is it possible that within such a short time there is already a need for a third replacement of the dentures? Are my jaws really to blame, or perhaps the dental technician or the dentist? What could be so wrong with my jaws? Am I once again obliged to pay the cost of the dentures myself?
Please give me an answer and of course some advice. Thank you in advance and kind regards.
Zvezdana